What happens to our data if we choose to discontinue your service?
23-Apr-2024We understand the importance of your data, and we are committed to handling it with the utmost care and respect, even after you decide to stop using our services. Here's our process:
- Data Retrieval: Upon discontinuation of service, you have the option to download all your existing data or have it delivered to you in a commonly used format. We provide detailed instructions and support to help you retrieve your data effortlessly.
- Data Deletion: After you retrieve your data and confirm that you no longer need our assistance, we proceed to securely delete all your data from our servers. This is done in compliance with legal and regulatory requirements regarding data destruction.
- Grace Period: We offer a grace period (e.g., 30 days) after service termination during which you can access your data. After this period, data will be permanently deleted from our systems.
- Compliance and Security: Throughout this process, we adhere strictly to industry standards and legal requirements for data security and privacy to ensure that your information is protected until it is permanently deleted.
- Confirmation of Deletion: Once your data is deleted, we will provide you with a confirmation, ensuring you that no residual data remains in our system.
Our goal is to make your transition as smooth as possible, whether you're migrating to another solution or simply discontinuing use. If you have any specific needs or concerns regarding data handling post-cancellation, our support team is here to assist you.
